A 25% non-refundable deposit will be required for the following:
Customers will be able to place the deposit with a credit card at the time of reservation. Clients without a credit card will be permitted to send a check within ten (10) business days of placing the reservation. All group orders must be paid in full at least 30 days prior to the game or are subject to cancellation. All orders are subject to a one-time $6 processing fee. Tickets will be issued once final payment has been received.
You may return up to 10% of your original order for a refund, no fewer than 15 days prior to your game date. Tickets must be returned to the Group Sales Department by this deadline. Refunds will be issued onto the purchasing credit card or by check.
The Orioles make every effort to play each game on its scheduled date. Should weather cause the postponement of the game, an announcement will be posted on Orioles.com and be communicated by local media. A game-specific exchange policy will be announced at that time or shortly thereafter.
For additional information on any of our group ticket policies, please call 410-547-6284.