All 2013 Club Mets memberships are valid through December 31, 2013.
* Terms and conditions may apply. Please see below, and all Club Mets items delivered to you, for additional information.
For your convenience, you have the option to have your Club Mets membership automatically renewed at the previous year's regular full price. Club Mets will contact members whose memberships are subject to automatic renewal via email by the spring of the following season to notify them of pending renewal. MLB.com will refund the paid purchase price of an automatically renewed 2013 Club Mets membership if a refund request is received by contacting firstname.lastname@example.org within 10 days of your 2013 renewal date, which will be included in the email, sent to the email address associated with your account, notifying you of the renewal of your membership. There will be no returns, refunds or exchanges after this date. Please note: Under no circumstances will Club Mets memberships be refunded once either or both of the complimentary Promenade tickets have been requested for the April 3 or 4, or September date games.
All Club Mets members who selected the automatic renewal option when originally purchasing their memberships and have not cancelled or purchased a new membership for 2013 will receive notification of the pending renewal in or around March 2013 and then automatically have their memberships renewed approximately two weeks later. For information on refunds for automatically renewed 2013 memberships, please see above.
Gift memberships cannot be automatically renewed from year to year.
Your complimentary Club Mets Season Ticket Holder membership cannot be automatically renewed from year to year. See below for more information on how to obtain your 2013 complimentary membership as a Season Ticket Holder.
If you purchase a 2013 membership and elect to have that membership automatically renewed, then your membership will automatically renew in or around February 2014, unless you contact us by Jan. 15, 2014, to opt to have the automatic renewal feature canceled. You will receive notification of the pending renewal in or around February 2014 and then automatically have your membership renew approximately two weeks later. If you do not cancel before the date set forth in your notification email, then your membership will automatically renew in or around February 2014, and will be subject to the refund policy set forth below.
We will contact your gift recipient via email to let him/her know that you have purchased a Club Mets membership on his/her behalf. Please be aware that the recipient will need to register for an MLB.com account and activate the membership using the link in the gift notification email in order to receive the Club Mets online benefits, so please be sure that the email address provided is correct.
If the intended recipient did not receive the email, then please contact us.
YOU MUST ACTIVATE YOUR GIFT MEMBERSHIP TO RECEIVE THE BENEFITS OF YOUR CLUB METS MEMBERSHIP, YOUR MEMBERSHIP CARD AND YOUR WELCOME PACKAGE. The e-mail you received when you were notified of your gift included a special link and information on how to activate your membership. You must click on that link and follow activation instructions.
NOTE: In order to receive the online benefits of your 2013 Club Mets gift membership, we recommend you activate your membership as soon as possible. You must activate by Sept. 9, 2013. If you do not activate by such date, your gift Welcome Package will be sent to the address provided by the original gift purchaser at the end of the regular season.
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Please note that addresses associated with certain internet service providers sometimes have difficulty receiving gift notification emails. The email may be in your spam folder. If you have not received the gift notification email, please contact us.
YOU MUST ACTIVATE YOUR SEASON TICKET HOLDER MEMBERSHIP IN ORDER TO RECEIVE THE BENEFITS OF YOUR CLUB METS MEMBERSHIP AND YOUR MEMBERSHIP CARD. As a Season Ticket Holder, you will receive a complimentary Club Mets membership and will need to activate your membership before receiving the Club Mets benefits, including the 2013 Membership Card, access to 2013 MLB.com Gameday Audio, access to the Club Mets members-only section on Mets.com, and more. You will receive an email in February 2013 with your special access code and information on how to activate your membership.
Please note that neither the Mets, nor MLB.com, are responsible for invalid e-mail addresses or e-mails that bounce or are filtered by e-mail providers. If you have any questions, please contact us.
NOTE: In order to receive the benefits of your 2013 Club Mets Season Ticket Holder membership, we recommend you activate your membership as soon as possible. You must activate by May 31, 2013. If you do not activate by such date, your will forfeit your membership in Club Mets for 2013.
Your Club Mets Welcome Package contains your personalized Membership Card and a Welcome Letter. Any additional items in your package will be based upon the tier you purchased.
Membership cards and welcome packages will begin to be shipped in March 2013. Please allow four to six weeks for delivery. Neither the Mets, nor MLB.com are responsible for lost or stolen shipments. Any 2013 membership cards returned by the U.S. Postal Service will be held at MLB.com, 75 Ninth Ave., New York, NY 10011 until the conclusion of the 2013 Major League Baseball regular season and may be claimed by the applicable Club Mets member by providing proof of identification to MLB.com. Cards will not be replaced. For inquiries regarding Club Mets membership cards, please contact us.
Your unique ticket voucher for two Promenade tickets to one of the Mets vs. Padres games April 3 or 4, or a September TBD game will be redeemable only online at Mets.com and will not be included in the membership packet you receive in the mail. The ticket code will be sent to you electronically after single-game tickets have gone on sale in March 2013, and it will also be available on the Club Mets members-only section on Mets.com. Please review the email and webpage for complete terms and conditions.
Club Mets members are eligible for the single-game pre-sale ticket opportunity. Offer details will be communicated by email close to the on-sale date for 2013 tickets.
To redeem the 15% discount, Club Mets members must show their 2013 Club Mets Membership Card or printed copy of 2013 membership confirmation email and photo ID at time of purchase. Offer not valid with other discounts. The Mets Clubhouse Shops are located at:
Take 15% off eligible merchandise at the Mets Team Store (located off the Rotunda at Citi Field) on non-game days. Club Mets members must show their 2013 Club Mets Membership Card or printed copy of 2013 membership confirmation email and photo ID at the time of purchase to redeem the 15% discount. Starting in April 2013, through the end of the regular season, the store will be open at Citi Field from 10:00 a.m. - 5:00 p.m. ET, seven days a week, on non-game days.
Take 10% off eligible purchases at all Citi Field retail locations when you spend $100 or more on game days. Club Mets members must show their 2013 Club Mets Membership Card or printed copy of 2013 membership confirmation email and photo ID at the time of purchase to redeem the 10% discount. The 2013 Mets Team Store hours on game days are as follows:
Members can take 15% off a single eligible order at the Mets.com/Shop, the Official Online Shop of the Mets. A one-time-use promotional code will be available to you through the Club Mets members-only section on Mets.com. The promotional code will be valid from November 1, 2012, through 11:59 p.m. ET on December 31, 2013. There is a limit of one use per customer/email address. Discount excludes baseball cards, video games, MLB.TV subscriptions and select items in Collectibles and Memorabilia. The discount does not apply to gift cards, gift wrapping, taxes, shipping or handling. The discount will appear on eligible items in cart once the code is entered. This offer cannot be combined with other offers and is valid online only. This promotional offer may be modified or terminated at any time without notice.
From time to time, members of Club Mets may receive special online offers that will be communicated via e-mail and/or on the Club Mets members-only section on Mets.com. All offers will be available for a limited time and are subject to availability and any other terms and conditions included with the offer.
2013 MLB.com Gameday Audio allows you to listen to every game online on your computer.
To pick up a copy of the Mets Official Game Notes, Club Mets members can stop by the nearest Fan Assistance Station at Citi Field. Members must present their 2013 Club Mets Membership Card or printed copy of 2013 membership confirmation email and photo ID to receive their copy. Limit one copy per member, per game.
On occasion, Club Mets members will be invited via Club Mets email to sit together with exclusive offers to purchase tickets in the Big Apple Reserved section. Details will be included in the invitation.
Over the course of the 2013 season Club Mets members will have access to exclusive Mets Amazin' Memorabilia Auctions, including select items value priced just for you.
If you are at a Mets game, then Tweet #ClubMets or @Mets your seat location to receive a special Mets giveaway. You must show your Club Mets Membership Card (or a print out of your confirmation email) and a valid photo ID to a Mets representative who will meet you at your seat to be eligible and receive your giveaway. Limited to one giveaway per member during the 2013 season. All @Mets Twitter giveaways are subject to the Official Offer Rules and Restrictions posted at http://newyork.mets.mlb.com/ticketing/legaloffer.jsp?c_id=nym.
A 10% discount on all Mets home game dates and a 20% discount on all non-home game dates is applied to total of a single food/beverage bill for "seated" dining only (not valid for bar or patio purchases).
A 20% discount also applies to private events and parties. Valid only at McFadden's Restaurant & Saloon at Citi Field. Your 2013 Club Mets Membership Card (or printout of your 2013 membership confirmation email) and a valid photo ID must be presented with payment to receive discount. May not be applied towards taxes or gratuity. Offer expires 12/31/13.
As a Club Mets member you will be entitled access to one in-game scoreboard birthday, anniversary or congratulatory message. Please email your request at least one week prior to the desired game date you want your message displayed. Email CMScoreboard@nymets.com and write CLUB METS and game date (for example, CLUB METS April 4) in the subject line, and note your Club Mets membership number in the body of the email along with your message. Your scoreboard message is subject to approval, at the Mets' sole discretion, and the Mets will not display messages that are commercial in nature, or that contain inappropriate language or nicknames.
From time to time, members of Club Mets may receive special offers that will be communicated via email and/or on the Club Mets members-only section on Mets.com and/or through direct mail. All offers will be available for a limited time and are subject to availability and any other terms and conditions included with the offer.
The Club Mets e-newsletter allows members to access content and special offers available for Club Mets members. You must register for the e-newsletter with a valid email address and can opt out of the email at any time. Neither the Mets nor MLB.com are responsible for invalid email addresses or emails that bounce or are filtered by email providers. Offers distributed via Club Mets e-newsletter may also be available for viewing on the Club Mets members-only section on Mets.com.
Members of Club Mets will have access to special offers and content on the members-only section of Mets.com. You must have a valid Club Mets user name and password to log in. The email address used at purchase or activation will be your Club Mets member login.
Members of Club Mets may elect to receive a 30-day trial of the MLB Insiders Club. You can continue your membership for only $2 per month (billed annually). Upon payment of your first year's dues, you will be shipped a FREE Mets stadium blanket, a FREE MLB Insiders Guide, a FREE MLB Records Booklet, plus current members will get a FREE Official MLB All-Star Game Program in July, all at no additional cost. If you do not wish to continue your MLB Insiders Club membership, simply return a dues notice marked "cancel" and owe nothing, and your membership will be automatically canceled if payment has not been received 49 days after the third notice. Any issues of MLB Insiders Club Magazine and any benefits, gifts or privileges you've already received will be yours to keep. You agree to receive the MLB Insiders Club e-newsletters, and to continue to receive them even if you cancel your membership, though you can unsubscribe from receiving such newsletters at any time. Twenty dollars of each year's dues pays for one year of the MLB Insiders Club Magazine. Offer valid in the U.S. only.
From time to time, MLB Insiders Club may send you new books and videos on baseball for your consideration. You can purchase these at your Members-only price or return them to the Club (the Club pays return postage on any preview offer). If you're not interested in this special Member Benefit, please contact MLB Insiders Club at: email@example.com.
If you are at all unhappy with your first issue of MLB Insiders Club Magazine or your Official Member Welcome Kit, just write CANCEL on your dues invoice, return it and pay nothing. You also have the right to a full refund upon request if you grow dissatisfied with the Club during your first year.
Please note: This trial offer is only available to members within the United States.
In order to provide the highest customer satisfaction possible, MLB.com will refund the paid purchase price of a Club Mets membership if a refund request is received at firstname.lastname@example.org within ten days of your purchase date; provided, however, under no circumstances will Club Mets memberships be refunded once either or both of the complimentary Promenade tickets have been requested for the April 3 or 4, or September date games. Any request for refund or cancellation after that time is subject to the cancellation rules set forth above.
If you have a problem with your Club Mets membership, please contact us by using one of the following methods: